Our Services At RPQ, our account executives strive to provide 100% customer satisfaction
WE TAKE PRIDE in our world-class service. We insist on immediate verbal and written
communication from our Account Executives to our customers, giving us one of the industry’s quickest response rates, which also means quicker order turn around!
Our dedicated Account Executives, both in the office and the field, are available 24/7 to
ensure that your needs are met. They oversee each step in our order process, ensuring a
seamless experience for you, which includes accurate and timely processing of invoices,
container paperwork, and labeling.
We fine-tune each shipment to your satisfaction… guaranteed! We strive to have a long-term personal relationship with each and every customer, large or small, and we make a point to visit our clients regularly. We also offer audit support, problem resolution, and we can provide product specification sheets for every item.
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Quality is ensured at every step
THIS ALL-IMPORTANT PERSONAL TOUCH is supported by our state-of-the-art warehouse and inventory systems (bar-code scanning, EDI). We also provide marketing tools to assist in selling RPQ. Simply put, we are dedicated to helping our customers profit in every way.